JZS_RCTSJanuary 27, 2012
#434728Option Racing Tail Lights
Hey all, just thought I would share my experience with the Option Racing tail lights for the 2GS and my experience with the company.I purchased them in the fall of 2010, TommyGS3 got me a good deal on them since he knew someone that worked there.
I installed them, and was very happy with the look.
1 week later I went to the car wash and noticed that they were starting to get little droplets of water inside. There is no justification for my brand new tail lights leaking....
I contacted Option Racing and they informed me that they would gladly replace them. They just didn't have stock on those specific ones so I would have to wait for them to come in. After a month went by and I had no update, I called back and got put through to a manager named Rocky. Rocky assured me that he would handle my concern from there forward and my tail lights would be on the way soon. I followed up with Rocky every couple of months for the last year and kept getting the same answer.
I decided to use a different approach. I went onto their website and found the part number for the tail lights (which they had told me there wasn't stock on). Website showed that they were in fact in stock....so I got my friend to give them a call and ask specifically for that part number. The representative he spoke to informed him that there was stock of them, and they were ready to ship right away if he wanted to order them.
I called Rocky to ask about this, I didn't tell him I had a friend call and talk to a rep, but I did inform him that it showed stock on the website. Rocky replied that the website was never updated, and they still didn't have the tail lights.
I'm sick of getting the run around. I know I'm not getting my money back, and I know that they're not going to make the situation right. It's just boils down to the fact that they're a terrible company with terrible management, and you should not give them your hard earned money.
Pictures of the said tail lights:
DO NOT give this company your hard earned money. If you're looking for nice tails, get a set of 01+ tails or Sonars!
Thumbs down for Option Racing!
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Hey all, just thought I would share my experience with the Option Racing tail lights for the 2GS and my experience with the company. I purchased them in the fall of 2010, TommyGS3 got me a good deal on them since he knew someone that worked there. I installed them, and was very happy with the look. [img]http://farm8.staticflickr.com/7143/6766545269_e902de32fc_b.jpg[/img] [img]http://farm8.staticflickr.com/7018/6766544435_6fc1dbccc5_b.jpg[/img] [img]http://farm8.staticflickr.com/7029/6766545943_a049855b02_b.jpg[/img] 1 week later I went to the car wash and noticed that they were starting to get little droplets of water inside. There is no justification for my brand new tail lights leaking.... [IMG]http://i718.photobucket.com/albums/ww187/jzs_147/160/Leaking%20LED%20tails/P1040703.jpg[/IMG] [IMG]http://i718.photobucket.com/albums/ww187/jzs_147/160/Leaking%20LED%20tails/P1040707.jpg[/IMG] [IMG]http://i718.photobucket.com/albums/ww187/jzs_147/160/Leaking%20LED%20tails/P1040706.jpg[/IMG] [IMG]http://i718.photobucket.com/albums/ww187/jzs_147/160/Leaking%20LED%20tails/P1040708.jpg[/IMG] [IMG]http://i718.photobucket.com/albums/ww187/jzs_147/160/Leaking%20LED%20tails/P1040704.jpg[/IMG] [IMG]http://i718.photobucket.com/albums/ww187/jzs_147/160/Leaking%20LED%20tails/P1040705.jpg[/IMG] [IMG]http://i718.photobucket.com/albums/ww187/jzs_147/160/Leaking%20LED%20tails/P1040702.jpg[/IMG] I contacted Option Racing and they informed me that they would gladly replace them. They just didn't have stock on those specific ones so I would have to wait for them to come in. After a month went by and I had no update, I called back and got put through to a manager named Rocky. Rocky assured me that he would handle my concern from there forward and my tail lights would be on the way soon. I followed up with Rocky every couple of months for the last year and kept getting the same answer. I decided to use a different approach. I went onto their website and found the part number for the tail lights (which they had told me there wasn't stock on). Website showed that they were in fact in stock....so I got my friend to give them a call and ask specifically for that part number. The representative he spoke to informed him that there was stock of them, and they were ready to ship right away if he wanted to order them. I called Rocky to ask about this, I didn't tell him I had a friend call and talk to a rep, but I did inform him that it showed stock on the website. Rocky replied that the website was never updated, and they still didn't have the tail lights. I'm sick of getting the run around. I know I'm not getting my money back, and I know that they're not going to make the situation right. It's just boils down to the fact that they're a terrible company with terrible management, and you should not give them your hard earned money. Pictures of the said tail lights: [img]http://farm8.staticflickr.com/7159/6766546645_31e69db874_b.jpg[/img] [img]http://farm8.staticflickr.com/7157/6766525585_3cf9298bcf_b.jpg[/img] DO NOT give this company your hard earned money. If you're looking for nice tails, get a set of 01+ tails or Sonars! Thumbs down for Option Racing!